Terms & Conditions

Program Description

Receive updates and important alerts related to Cienone services, including service announcements and contract-related information. Stay informed about essential changes and updates regarding your service.

How to Opt Out

You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@cienone.com or (979) 243-6663.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. You will receive updates and important alerts related to Cienone services, including service announcements and contract-related information. Stay informed about essential changes and updates regarding your service. Messages will be sent as needed to provide information about your trip. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

If you have any questions regarding privacy, please read our privacy policy: Cienone Privacy Policy